Join a thriving company as a Sales Support Assistant – providing essential support to the sales team and building great customer relationships.
What the Sales Support Assistant will be doing:
- Handle day-to-day sales admin (SAP/WR1 system)
- Manage orders & quotes
- Process website orders & add new products
- Organise deliveries via transport providers
- Resolve customer queries by phone & email
- First point of contact for customer enquiries
- Maintain customer databases
- Support occasional marketing tasks
What we’re looking for the Sale Support Assistant
- Experience in sales/customer service
- Strong IT skills (Microsoft Office)
- Excellent communication (phone, email & written)
- Proactive, organised, detail-focused
- Able to manage multiple tasks & deadlines
- Self-starter with new ideas & solutions
- Full UK driving licence & own car
Nice to have
- Knowledge of garden centres, landscaping, sports turf
- Confident engaging with customers face-to-face
What’s on offer for the Sales Support Assistant:
- Starting salary £27,000 (DOE)
- 22 days holiday + 8 bank holidays (rising with service)
- Pension after 3 months
- Health Cash Plan (after probation)
- GP helpline & annual bonus scheme
- Annual salary review
- Enhanced maternity, paternity & adoption leave
- Occupational sick pay
- Staff events & free parking
- Countryside location & free hot drinks